Responsible Gaming

At 365com Responsible Gaming
Keep the fun, keep the limits

Gaming should be a source of entertainment, not stress. At 365com, we believe every player has the right to game responsibly. Your wellbeing is our top priority.

18+ Only Limit-Setting Features Self-Exclusion Options 24/7 Support
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Transparent Gaming Policy
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Support Team Ready
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Protective Tools
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Age Verification Required

Why is Responsible Gaming Important?

Online gaming and betting are a fun experience for most people. However, for some it can occasionally spiral out of control. At 365com, we take responsible gaming seriously. Our platform includes multiple safeguards to protect every player.

Responsible gaming isn't just about managing your budget – it's about staying aware of your mental health, your relationships, and your financial stability. 365com wants every player to approach gaming with a clear head and see it as a healthy form of entertainment.

We believe gaming should begin with awareness and end with satisfaction, not regret. That's why 365com offers deposit limits, session time controls, self-exclusion options, and a support team available around the clock.

365com's Responsible Gaming team operates 24 hours a day, 7 days a week. If you have any concerns, contact our support team right away.

Important Warning

Gaming is a form of entertainment. It is not a source of income or a solution to financial problems.

  • Only bet what you can afford to lose.
  • Never play with borrowed money.
  • Do not chase losses by placing bigger bets to recover lost money.
  • Avoid gambling when you are drinking or under stress.

No one under the age of 18 is permitted to use this platform.

365com Responsible Gaming Tools

365com offers a range of effective tools to keep your gaming experience safe and enjoyable.

Deposit Limit Setting

Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing it is subject to a cooling-off period.

Session Time Control

Decide in advance how long you want to play. When the time is up, 365com will automatically remind you to take a break and can close your session if needed.

Self-Exclusion

You can exclude yourself from the platform for a set period or permanently. While self-exclusion is active, you will not receive any promotional messages or be able to log in.

Loss Limit Settings

Your account will be automatically locked once you reach a set loss amount. Setting this limit reduces the risk of chasing losses in the heat of the moment.

Cooling-Off Period

Take a break from gaming for anywhere between 24 hours and 30 days. Your account remains active during this time, but no bets can be placed.

Promotion Opt-Out

If bonus offers or promotional notifications are affecting your gaming behavior, you can opt out of all marketing communications at any time.

Signs of Problem Gaming

If you notice the signs below, seek help right away. Protect yourself or someone close to you.

  • Continuing to play in an attempt to recover lost money.
  • Damage to relationships with family or friends due to gaming.
  • Neglecting sleep, food, or work to keep gaming.
  • Borrowing or going into debt to fund gaming.
  • Lying about or concealing gaming activity.
  • Feeling restless or irritable when not gaming.
  • Using gaming as a way to solve financial problems.
  • Wanting to stop but being unable to do so.

If you notice any of the signs above, contact 365com support immediately or use the self-exclusion option.

How to Take Protective Measures

Getting help at 365com is easy and completely confidential. Just follow the steps below.

01
Log in to your account

Log in to your 365com account and go to your profile settings. Look for the "Responsible Gaming" menu.

02
Choose Your Preferred Tool

Deposit limits, session time, loss limits, or self-exclusion – activate whichever tool suits your needs.

03
Set Limits

Set amounts and time limits that work for you. Keep in mind that reducing a limit takes effect immediately.

04
Talk to Support

If you have trouble activating any tools or need further assistance, let the support team know via live chat.

05
Get Professional Help

Consider speaking with a mental health professional if needed. Gaming addiction is a treatable condition.

365com Responsible Gaming Policy

01 Age Verification

365com does not allow anyone under 18 to register or participate in gaming under any circumstances. Age verification is carried out at account registration and at regular intervals.

  • Date of birth verification is mandatory at registration.
  • A national ID or passport may be requested in cases where verification is needed.
  • Any account identified as belonging to a minor will be closed immediately.

02 Financial Protection Measures

365com provides multiple financial controls to protect you. Using these tools significantly reduces the risk of overspending.

  • Option to set daily, weekly, and monthly deposit limits.
  • Option to cap the maximum amount wagered on a single bet.
  • Account automatically locked when the loss limit is reached.
  • View your balance in real time.

03 Time Management

Extended gaming sessions can cloud your judgment and increase the risk of losses. Easily manage your session time at 365com.

  • Session reminders: alerts at 30, 60, or 90 minutes.
  • Automatic logout after a set period of time.
  • Helpful messages are displayed on screen during breaks.

04 Self-Exclusion Process

If you feel you need a break from gaming, use 365com's self-exclusion system. It is completely confidential and effective.

  • Short-term: 1 day to 6 months.
  • Long-term: 6 months to 5 years, or permanently.
  • No deposits or bets are possible while self-exclusion is active.
  • A cooling-off period applies if you choose to rejoin after your exclusion ends.

05 Privacy & Dignity

All requests related to responsible gaming support are kept strictly confidential. Our support team provides assistance with empathy and without judgment.

Your information is never shared with third parties. Asking for help takes courage.

Is your gaming habit safe?

Ask yourself the questions below. If you answer "Yes" to more than 3, consider seeking help.

01Do you often end up spending more than your budget?
02Do you find yourself chasing losses by placing more bets to win back what you lost?
03Do you hide or lie about your gaming to family or friends?
04Does gaming feel more important to you than work or studies?
05Do you want to stop but find that you can't?
06Do you feel restless or irritable when you can't game?
07Have you borrowed money to fund your gaming, or considered doing so?
08Has gaming become your only way of coping with stress?

If you answered "Yes" to more than 3 questions, please contact 365com support or use the self-exclusion tool. Seeking help is not a weakness – it's a sign of strength.

Frequently Asked Questions About Responsible Gaming

Yes. When you activate self-exclusion, any balance in your account remains fully secure. Withdrawals will proceed as normal. Self-exclusion only prevents new deposits and bets.

Lowering a limit takes effect immediately. To increase a limit, you must wait through a set cooling-off period (typically 7 days). This rule helps prevent impulsive decisions made in the heat of the moment.

Reach out to the 365com support team. Requests to close an account or set limits on behalf of a third party can be submitted. We also recommend getting in touch with professional counselling services.

No. Once the period ends, your account is not automatically reactivated. You will need to contact support yourself and go through an additional review period (7 days). This ensures you are truly ready to return.

Yes, completely free. Deposit limits, session controls, loss limits, cooling-off periods, and self-exclusion — all tools are available at no charge. They are a built-in part of your account.

Absolutely not. 365com does not permit anyone under 18 to participate in gaming under any circumstances. The age verification process is strictly enforced and any suspicious account is closed immediately.
Safe & Responsible

Play Responsibly, Enjoy the Fun

Gaming at 365com is about more than winning – it's about having a safe and enjoyable experience. Use our responsible gaming tools and stay in control while making the most of every moment.

18+ Only  ·  Responsible Gaming  ·  SSL Secured  ·  24/7 Support

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