365com Terms and Conditions –
Your Rights & Responsibilities

01 Introduction & Applicability

365com is an online gaming platform operated for entertainment purposes. These terms apply equally to all services, promotions, games, and transactions on 365com.fun.

By using any 365com service, you automatically agree to these terms and conditions. If you do not agree with any of them, please refrain from using the platform.

02 Account Register

You are required to provide accurate and complete information when registering an account with 365com. Providing false or misleading information gives 365com the right to close the account and forfeit any balance held.

• Each individual may open one account only.
• Only one person per household may operate an account.
• Opening multiple accounts from the same IP address or device is prohibited.
• 365com reserves the right to verify the accuracy of information provided at the time of registration.
• Completing KYC verification after account registration may be required.

Keeping your account password and login credentials confidential is entirely your responsibility. You should not allow anyone else to access your account. Report any unauthorized access to 365com immediately.

03 Age & Eligibility

365com strictly prohibits anyone under 18 from using its platform. Online gaming is not suitable for minors, and 365com makes no exceptions on this matter.

• Minimum age to open an account: 18 years.
• Opening an account from a country where online gaming is legally prohibited is not permitted.
• 365com may request a government-issued ID for age verification at any time.
• Providing a false age when registering carries legal liability.

04 Deposits & Payments

All deposits at 365com must be made using a payment method registered in your own name. Payments from third-party accounts are not accepted.

• Minimum deposit: BDT 100.
• Supported payment methods: bKash, Nagad, Rocket, and more.
• Deposits are generally credited to your account instantly.
• If a delay is caused by a technical issue, please notify the support team.
• Payments will be withheld if fraud or money laundering is suspected.

365com never deducts hidden charges. However, your bank or mobile banking provider may apply their own fees, which are beyond 365com's control.

05 Withdrawal Policy

To withdraw funds from 365com, your account must be fully verified. Withdrawal requests will not be processed until the KYC (Know Your Customer) procedure is complete.

• Minimum withdrawal amount: BDT 300.
• Withdrawals will be sent only to the payment method used for the original deposit.
• Withdrawals are typically processed within 3–5 minutes.
• Large withdrawal amounts may require additional verification.
• If there is an active bonus on your account, the wagering requirements must be met before a withdrawal can be made.

06 Bonuses & Promotions

365com regularly offers a variety of bonuses and promotions. Each bonus comes with its own specific terms and conditions, which are detailed on the relevant bonus page.

• Bonuses are available to eligible users only.
• Every bonus comes with a Wagering Requirement (WR) — withdrawals will not be processed until the WR is met.
• Bonuses that reach their expiry date are cancelled automatically.
• Using multiple accounts to claim bonuses is strictly prohibited.
• Proven bonus abuse may result in account termination.
• 365com reserves the right to modify or cancel any bonus at any time.

Welcome bonuses, reload bonuses, cashback, and free spins — each comes with its own set of terms. Always read the relevant page carefully before claiming any bonus.

07 Betting Rules

All bets and games on 365com are conducted in accordance with international standards. Game outcomes are determined by an RNG (Random Number Generator) and are regularly audited by an independent third party.

• Once a bet has been confirmed, it cannot be cancelled.
• If a game is cancelled due to a technical error, the bet amount will be refunded.
• Odds may change during live betting — this is a normal part of the process.
• If a sports event is cancelled, all related bets will be declared void.
• Any bets placed by exploiting a system error or display glitch will be voided.

08 Fair Use Policy

365com is committed to maintaining a fair and transparent gaming environment. The following activities are strictly prohibited and will be treated as serious violations of these terms:

• Playing using bots, automated software, or scripts.
• Collusion or entering into illegal arrangements with other players.
• Exploiting technical vulnerabilities in the system.
• Using the platform for money laundering or illegal fund transfers.
• Creating multiple accounts to claim bonuses or other benefits.

If any of these prohibited activities are proven, the account(s) involved will be closed immediately, the balance will be forfeited, and legal action may be taken if necessary.

09 Account Suspension & Termination

365com reserves the right to temporarily suspend or permanently close any account for the following reasons:

• Violation of the Terms & Conditions.
• Opening an account with false information.
• If the user is found to be underage.
• If fraud or illegal activity is suspected.
• Operating an account from a restricted region.

365com is not obligated to provide a reason for account termination; however, where justified, we will make every effort to return any valid balance to the user.

10 Privacy & Data Protection

365com handles your personal information with the utmost care. Our full privacy policy here Available.

• Your information is secured through SSL encryption.
• User data is not shared with third parties for marketing purposes.
• Information may be disclosed to authorities where legally required.
• You have the right to request deletion of your personal data.

11 Responsible Gaming

365com believes gaming should be a fun and entertaining activity. We want you to enjoy it responsibly. The following tools are available on our platform:

• Set daily, weekly, and monthly deposit limits.
• Self-exclusion — temporarily restricting yourself from the platform for a set period.
• Cooling-off period – from 1 day up to 6 weeks.
• Gaming history and loss tracking.

If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming Get help from the page.

12 Dispute Resolution

If you have a dispute or complaint, please contact our support team first. Most cases are resolved within 24 hours.

• Complaint submission deadline: within 30 days of the incident.
• The support team will handle dispute resolution at the first level.
• At the second level, the matter will be escalated to senior management.
• A final resolution will be reached through a third-party mediation body.

365com is committed to resolving disputes through a fair and transparent process. Our goal is to build a long-term, trusted relationship with every player.

13 Terms & Conditions Updates

365com reserves the right to update or amend these terms and conditions at any time. Users will be notified of significant changes via their registered email or through a notice on the platform.

• The effective date of any changes will be noted on this page.
• Continued use of the platform after changes have been made will be considered acceptance of the updated terms.
• You have the right to close your account if you do not agree to the updated terms.

14 Contact

If you have any questions or comments about these terms and conditions, please contact our support team. We are available 24/7, 7 days a week.

• Email: [email protected]
• Live Chat: Reach us directly from within the platform.
• Average response time: within 15 minutes.

Get in touch with us and feel free to ask about anything. 365com is always here for you.